Privacy Policy

Bridgetown Research ("we", "us", or "our") is committed to protecting the privacy of experts and clients of our research platform. This Privacy Notice explains how we collect, use, share, and protect your personal information, and outlines your rights under applicable data protection laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of personal data:

From Experts:

Identification from expert networks
Interview responses and transcripts
Audio recordings for fraud checks and quality review
Metadata (e.g., interview timestamps, session logs)
Log data, browser type, IP address, device information

From Clients:

Account information (e.g., name, work email, organization)
Anonymized and aggregated usage data from interactions with our platform, to meet compliance requirements
Feedback or input actively provided during projects

2. Legal Basis for Processing

We process personal data based on your consent, fulfillment of contractual obligations, compliance with legal obligations, or our legitimate interests, including quality assurance, fraud prevention, and platform improvement.

3. How We Use Your Information

We use personal data for the following purposes:

To facilitate and analyze expert interviews
To deliver research insights to clients
To ensure compliance with applicable laws and contractual obligations
To detect fraud or misuse (e.g., temporary voice recordings from experts)

4. Data Sharing and Disclosure

We may share data only under the following circumstances:

With expert network partners to coordinate interviews or vet expertise (we never share client data with expert network partners)
When required by law or legal processes

We do not sell personal data under any circumstances.

5. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including encryption, secure storage, and role-based access controls.

6. International Data Transfers

Personal data may be transferred internationally, subject to adequate safeguards, including Standard Contractual Clauses or adequacy decisions, ensuring compliance with applicable data protection laws.

7. Your Data Protection Rights

Under GDPR and CCPA, you have the following rights:

Access: You may request access to your personal data.
Correction: You may request correction of inaccurate personal data.
Deletion: You may request deletion of your personal data ("right to be forgotten").
Restriction/Objection: You may restrict or object to the processing of your data.
Data Portability: You may request transfer of your data in a portable format.
Opt-Out: California residents have the right to opt-out of any sale or sharing of personal data (although we do not sell data).

To exercise any of these rights, please contact us.

8. Children’s Privacy

Our platform is not intended for minors. We do not knowingly collect information from children.

9. Changes to This Privacy Notice

We may update this notice periodically. We will notify you of significant changes by email or via prominent notices on our platform.

10. Contact Information

For questions or to exercise your privacy rights, please contact us at:

Bridgetown Research
support@bridgetownresearch.com